Effective date: September 20, 2026
Who We Are
Vividly Custom is an online retail brand operated by Grand Smooth Global LLC. Our business and mailing address is 15375 Barranca Pkwy, Suite A-212, Irvine, CA 92618, United States.
What We Do
We offer custom and themed consumer products to customers at eligible United States delivery addresses accepted at checkout. We aim to provide clear product information, prices in U.S. dollars, free shipping, accessible customer service, and straightforward returns.
Our Standards
We work to describe products accurately and keep pricing, availability, shipping, and return information consistent across the website and checkout. If an item arrives damaged, incorrect, incomplete, or materially different from its listing, contact us so we can review the issue under our Returns & Refunds Policy.
Contact Us
Email: support@vividlycustom.com
Phone: +1 650-642-1571
Website: vividlycustom.com
Business and mailing address: 15375 Barranca Pkwy, Suite A-212, Irvine, CA 92618, United States