Contact Us

Effective date: September 20, 2026

Vividly Custom is operated by Grand Smooth Global LLC.

Contact Details

Email: support@vividlycustom.com
Phone: +1 650-642-1571
Website: vividlycustom.com
Business and mailing address: 15375 Barranca Pkwy, Suite A-212, Irvine, CA 92618, United States

How We Can Help

For questions about an order, product, shipping, delivery, return, refund, privacy request, or website issue, email us or use the contact form below. Include your order number when available. You may submit a request at any time, and we respond as soon as reasonably practical during U.S. business days.

Returns

Contact us before sending any package. After we approve a return, use only the free prepaid downloadable label and instructions we provide.