Shipping policy

Vividly custom currently delivers orders only to addresses within the United States. Orders may be fulfilled from our United States location or selected logistics-partner facilities.

FREE 2-DAY SHIPPING

We offer free 2-day shipping on all U.S. orders.

Tracking

Once your order has shipped, tracking information will be sent by email. Tracking may take up to 24 hours to update.

Delivery exceptions

Carrier delays, severe weather, address issues, and other circumstances outside our control may affect delivery.

FREE RETURNS

Return shipping is free. We do not deduct any shipping or pickup charges from your refund. Please see our Return and Refund Policy for eligibility and instructions.

Address accuracy

Customers must provide a complete and accurate delivery address, email address, and phone number. Contact us promptly if an address correction is needed.